I have already taken the course for the Apple Support Essentials 10.15 with a company called Amsys (in London). I could not take the exam as we were in lockdown but that would have provided me with an ACSP 10.15.
I am curious to the time and resources I should spend on Mac for the 1002 exam. Will watching Wes and Zach's tutorial give me a decent knowledge base? I have spent a lot of time this Mac access issue already and I am scheduled to take the exam in 9 days.
Sadly, Apple has been scaling back all of their support training outside of the Apple Care certifications. The only testing provider is LearnQuest and they do not have locations in every state. I suspect Apple will be retiring the ACSP program soon.
Apple retired the Mac Integration Basics course and exam. It is still good content, but you can no longer take the exam. They haven't done an announcement yet, but it looks like they might be doing the same to the Apple Certified Support Professional as they haven't updated the exam for 10.15 and they are usually pretty quick about that.
Yes. Apple has iCloud preconfigured to synchronize your account settings between systems. They also provide a framework to allow applications to sync their data as well, but it is up to the software authors to use it. For applications that don't use iCloud sync, you can always store your files in the iCloud folder to manually sync them. You can also enable synchronizing your desktop and documents folders by navigating to System Preferences -> Internet Accounts -> iCloud -> iCloud Drive -> Options and checking the box by "Desktop & Documents Folders"
Unfortunately, Apple has been downplaying their certifications lately so the various testing providers haven't been creating practice exams. The 10.10 practice exams are still fairly relevant. The primary changes have been new security features and the total gutting of the macOS Server app. All of the other topics are pretty much the same.
Sorry it's been a while since was able to reply. I was able to talk to Don about this for just a brief time. Currently, even though it's requested he doesn't see it making our schedule above the other more highly requested content.