Hello @Lance-Berry

Have you reached out to support using the chat bubble? That will get you the fastest and best response. Sorry you're having issues!

For individual response, please submit as a support ticket into the chat bubble on our site. This will insure they reply directly back to you.

Thanks for your input @Ronnie-Wong, @David-Thompson and @SIMON-TAPLIN

Appreciate all of your thoughts :)

@James-Cleckler

Sorry I didn't see this post earlier, and thanks to @Andrew-Despres for throwing out some ideas.

As a CISA, I can tell you that a Full test would be wonderful for your BCP and DRP, but most recovery tests fall short of a full-scale test of all operational portions of the corporation. However, this shouldn't preclude full or partial testing because one of the purposes of the disaster recovery tests is to determine how well it works.

As an auditor, I would first find out if there is any regulation that requires a full-test for your organization. If not, then testing should be according to your risk strategy that is in place from your senior management. At that point you have options of DRP tests like:

Checklist Review - Recovery checklists are distributed to all members of a recovery team to review and ensure that the checklist is current

Structured walk-through - Team members physically implement the plans on paper and review each step to assess its effectiveness, identify enhancements, constraints and deficiencies.

Parallel Test - The recovery site is brought to a state of operational readiness, but operations at the primary site continue normally

Full interruption test - Operations are shut down at the primary site and shifted to the recovery site in accordance twith the recovery plan.

When it comes to your outside Vendors and how they incorporate into the BCP/DRP, one of the major components of any SLA or contract should be the responsibilities of the provider in case of disaster with THEIR equipment, infrastructure, connectivity, etc. As an IS auditor, that's what I would be looking for. If there are not clear responsibilities outlined in a SLA about business continuity/disaster recovery, we would mark down a non-conformity and suggest re-negotiating the agreement, having both parties agree to responsibilities decided ahead of time. That way, you can do a full-test by simply disconnecting the vendor from your systems. Insurance and other entities will be insistent on knowing what and who is responsible for recovery.

Hope that helps James! Feel free to post some follow up questions if you have them.

Listen to the episodes over my car radio on my drives to and from work. I know I probably won't absorb material the way I would watching the videos and taking notes, but it's a way to sneak in some extra ACI Learning time where I can.

@Anthony-Sequeira-0 big yikes

This is so great. I will be there next year I believe. ENJOY!

Awesome. Thanks @David-Thompson!

Thanks, Chris!

That's exactly what I do as well, @Brian-Fischer.

@Brian-Bauer it was great to have him back in the studios!

@Jeff-Braasch,
Please feel free to submit that request via the chat bubble on our sight. This will make sure someone addresses your issue directly.

I do not believe so, In my opinion step 2 still encrypts the communication between the client browser and the "web server" or GUI connection on the network device. This keeps configuration data encrypted. if you do not use step 2, this would be close to "using telnet" or a cleartext protocol for your router config, instead of SSH, because you disabled remote management.

@Anthony-Sequeira-0 Thanks for the info, I'll check back here after I watch those sections. Thanks

@Andrew-Despres great article!

Please do submit this as a course request via the chat bubble on or site. It is not that we cannot make the content but we are focused. If this happens to be something that we see a demand for, it makes sense. But Automation of what? Using AI towards what purpose. What do you want to see with teraform? These help us to know.

^^ mark as answered, exactly what I was looking for. Now to decide if I start with Network+ course or jump ahead to the CCNA course.. I will sleep on it I guess, see if clarity finds me in the 'morrow.

If this is happening with our site. Please submit this issue via the chat bubble on our site. This is the official system to log these issues to insure that they get to the right team.

If you reported it there. It's logged officially. That means it can get on a backlog somewhere. Posting in it here in the forums is a place you can post but the support team does not monitor here.

Joshua,
We're not doing a meet and greet there. But let us know what day and time you're there. I can see what we can do!