New bug: Video progress missing on Roku
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I have just noticed a new software bug that appears to be unique to the Roku app. I can't see my old video progress in the Courses section of the app. On all courses I have watched—both courses I have completed and courses in progress—I cannot tell which videos I have watched and which ones I haven't.
This problem is unique to the Courses section of the Roku app. I can see which videos I watched in the "Continue Watching" section of the Roku app's Dashboard. I can also see which videos I watched in the Android app and on the website. But the Roku app's Courses section is broken.
If I start watching a new video, then the progress is visible in the Roku app. It seems to be an issue affecting all videos watched prior to a particular date (perhaps June 22?).
This is making it difficult for me to continue watching the AWS Certified Security - Specialty course.
My Roku app is Version 4.7 build 20230622.
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You probably already have done so but, just in case, make sure you use the Chat bubble in the Interface to leave a message with Member Services so that we can open a ticket on this. We definitely want to see about getting that sorted. Thanks so much!