Course episodes not marked as completed
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@Ron-Pease said in Course episodes not marked as completed:
My team has noticed that at times an episode is not marked as completed after it's been watched. Any advice to ensure episodes will be marked completed?
Hm...this may be a bug. Can you please give me the the actual name of the video that I can try and recreate the issue.
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An example would be:
ITIL/Four Dimensions of ITSM: Organizations and PeopleTeam members (including me) have viewed this and is not checked as completed.
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Thanks, Let me see who we get to recreate this issue!
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Hi there @Ron-Pease Thanks for reaching out. I was able to confirm on your account that the episodes are being correctly shown as complete. The example you gave - ITIL/Four Dimensions of ITSM: Organizations and People - is a topic so at that level there are no indications of complete. Please let us know if you have any other questions! thanks for watching!