Video Course Downloads
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I'm having issues downloading the video courses. I have an annual subscription and have downloaded a few courses recently, but I'm not longer seeing the download videos option. I tried to follow the instructions from the article https://help.acilearning.com/en/articles/689958-downloads
It doesn't seem to work for me. I've tried both Firefox and Google Chrome without any luck. I do not see any of the buttons above the "Episode," "Notes," and "Transcript" section. Is this a problem that I need to resolve or has something changed on the website?
Thanks,
Bracy -
Hi There!
My name is Seth and I am one of the members with our VOD Support. You are right the option to download was missing last night, it has since been found and added back to where it used to be. You should be able to download normally again.
In the future we do ask that questions like these be directed to us in Support by chatting in via the bubble on our sites, that way we can get a response to you much faster. Have a great day!