The secondary video streams don't work.
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Hi:
When I click on the link for the secondary video stream, I get an error about the video not being available due to privacy settings. Is anyone else having this issue?
Thanks.
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Can you let us know which browser you're using? I'm running Windows 8.1 and running the videos in Chrome and am not having any issues. In fact, I use it because the other one looks like an applet, but aside from that, I'm not really seeing a difference in quality or performance. It looks like the secondary stream is just an HTML-5 version of the video but I could be mistaken.
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Dane,
Along with what Lauren mentioned can you also tell us what OS and give us the name of specific video you're seeing the issue on so that we can try and recreate the issue you're having. This will give us the ability to try and compare apples to apples.
Lauren make a great point, the quality of the streams is not that one is a lower quality because it isn't. They really help us to try and cover every part of the globe as to where servers that you can reach are located.
If you're still unable to please submit a support ticket at support@itpro.tv or you can submit using the contact us link at the top of our site.
Cordially,
Ronnie Wong
Host, ITProTV
