Suggested order to do the 4 Specialist ITIL trainings?
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Hi everyone,
I really didn't know in which order it would be best or more effective to do the different Specialist training. I'm almost finished with HVIT and I would like to know if there are thoughts about best or optimal order to do the courses before choosing my next one b/w : CSV / Stakeholders & DPI.Thanks!
Myriam -
Hello @Myriam-Vézina !
That is a great question. It really depends on what area of IT Service Management you work in. You'll find that if you're in operations, the CDS to be the easiest to jump to after HVIT. If you work with sales and/or customer support, DSV would be good. Overall, I would definitely leave DPI for last as it is considered by many to be the most difficult of the Specialist level exams. But you will be better prepared after taking the other three. Especially thinking like ITIL vs. just depending on your experience.
Personally I took the Managing Professional Transition exam which had sections from each of the four exams. I then went back to take the full exams as a trainer so that I could give good feedback to my students. I took CDS, HVIT, DSV and then DPI.
Hope that helps! Feel free to reach out with any additional questions.
Cheers!
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Thank you for the answer! I'm a Disaster Recovery & Organizational Resilience Senior Advisor and former Software Development director, so every subject is relevant. As I've been offered to do a three day beta class with people cert in May, and in the picture I saw in another post it seems it will be linked to CDS, I'll begin this one next.
My life is stakeholders, so I can't wait to do that, but DPI is also related to a lot of what I do. For example, this quarter, I'm building a tool / process or mechanism (we'll see - Design thinking and Agile in action here, the solution isn't decided yet) because we have an issue of IT risk communication between specialist and the business. IT Project resilient by design are refused, audit are ignored, etc. It's not exactly IT, but there is definitely an issue about communicating value here.
But last quarter, I was fixing process with third parties about back-up and testing. My role is very large, so they are all useful.
Thanks for taking the time to answer and your class are interesting and the examples useful. I was with another provider, and changed. I wanted to mention it because we often forget to thank people for their good work.
