GameCircus,
We've got a lot of stuff ahead of us for the future and appreciate your input. I'll pass this request to the decision team.
Cordially,
Ronnie Wong
Host, ITProTV

James,
I understand what you are saying, but there is an opposite side to the argument. Gravatars are the most commonly used profile photos on the internet. Many of our subscribers appreciate that they do not have to assign a user profile photo because it is already recognized from previous sites they have joined. We actually made that change as a convenience to our users as many subscrivers already had Gravatars registered from sites like WordPress.com, StackOverflow, Github and Disqus to name a few. Disqus was the biggest decider for us as many tech news websites use them for article comments.
I know that is not the answer you wanted to hear, but I hope it helps you understand why we made that decision.
Thanks,
Don Pezet
Host, ITProTV

Well...that's all good. The only question is:
WHY DOES DON LOOK SO CREEPY IN THE THUMBNAIL??
Regards Don, you're the best.

+1 on the voting

Wow! Thanks Adam!
I just passed my exam this morning and having said that, I would completely agree with your primary point -- that it's more important to understand what SSL does and how it does it, rather than its placement in the OSI model.
Nevertheless, your explanation is fantastic and I greatly appreciate that you took the time to write such a thorough response.
-Don

Water,
Great news to hear! You're the reason we do what we do! Do you mind if we send you an email about your experience with ITProTV?
Cordially,
Ronnie Wong
Host, ITProTV

Mr. Patel,
On your HP Proliant servers, you might be able to use the HP Insight Event Notifier. In windows, you can find it here:
Start/Programs/HP Management Agents
You may also need to install the latest support pack from the HP support website for your server.
There are probably many third party utilites that could also help with this too.
Don may be able to help you out with some other specifics the best way to do this in your situation.
Cordially,
Ronnie Wong
Host, ITProTV

That is a fantastic suggestion, I appreciate you sending it in! Over 20% of our subscribers are outside of the U.S. and it was something I wasn't even thinking of, my intent was to give better, more accurate information than just "coming soon". Don and I went over the schedule just yesterday, so I will get it updated with the month as opposed to season. Thanks again for helping us realize my error in thought. We appreciate all of our subscribers!!

Point taken.
I appreciate you comments, and I hear you. We are listening.
There have been "many" support request for features that we rolled out in our new site, and we try to give all of our subscribers what they want when we can do it.
Very soon, I am rolling out an Advisory Panel of subscribers, that anyone subscriber can join and we will have surveys, early demos, maybe calls to participate so we can clearly understand how all the users use ITProTV, what their intent is, what features you want, what do we NOT want to change.
While we are listening now, We WANT to listen MORE!
thanks for your comments, I hope you will plan to participate in the advisory panel, and let us know how we can continue to be better!
Thanks!
Tim

We will have a page up soon that will have technologies and topics that each of you as subscribers will be able to vote up as wanting soon/next. We WANT to know what is important to each of you and make it easy for you as a whole to let us know what you want on our production schedule.

John,
If you browse to a particular episode, the download links should be beneath the episode description. You should see a button for the high-quality download and a second button for the low-quality download. If you don't, please open up a support ticket on our "Contact Us" page.
Thanks,
Don Pezet
Host, ITProTV

Excellent!
Works really well here on my system.
Thanks for getting on to this so quickly.

William,
At the current time, there are three different vLabs available. They vary depending on which course you are in. Here are the configurations:
A+ and Net+

1 x Windows Server 2008 R2 Domain Controller 1 x Windows 7 Workstation
MCSA Windows 8 70-687 and 70-688 1 x Windows Server 2012 R2 Domain Controller 2 x Windows 8.1 Workstation
MCSA Windows Server 2012 70-410 and 70-411 1 x Windows Server 2012 R2 Datacenter Domain Controller 1 x Windows Server 2012 R2 Standard Member Server 2 x Windows 8.1 Workstation
The way the website is laid out right now, the appropriate lab is launched based on which course you are in. We plan on adding more soon, but for now those are the ones that are available. We will be adding a master vLab page soon so that you can directly select which one you want. That will be important as we add more labs going forward.
Don Pezet
Host, ITProTV

I was looking for this exact info too. Thanks Ronnie.
Let's tell the web dev to add time zone info!

Thank you for pointing that out and you are absolutely correct. When I said that, I didn't mean to imply that 20 was the only thing that it could start with, but that anything with a 20 at the beginning falls within the publicly registered range. If you get a publicly registered address today it will most likely start with 20 since that is the range they are issuing from, but in the future you very well may see all the way through 3f. In hind sight, I can see how that statement was confusing and I should have worded it differently.
Thanks again,
Don Pezet
Host, ITProTV

Kevin,
I think that is a great idea and we have already been looking at a way to offer exactly that. For now, feel free to use the new "General Discussion" forum to post any suggestions you have. In the future, we are looking to setup a regular survey system so that we can poll our users on what they like, don't like and most importantly what new certifications they would like to see added in the future.
Thanks for writing in,
Don Pezet
Host, ITProTV

Gary,
We have recorded two shows that I am aware of that covered setting up VPNs. In the CCNA Security (IINS) show we demonstrated setting up site-to-site VPNs on Cisco routers. You can view it here:
Cisco IINS (640-554): Virtual Private Networks
Then, in the 70-411 MCSA Windows Server 2012 show we covered setting up a remote access VPN with Windows server. You can view it here:
MCSA Windows Server 2012 (70-411): Configure VPN and Routing
If those shows don't cover what you need, just let us know what you are looking for and we can help you out.
Thanks for writing in,
Don Pezet
Host, ITProTV

Stephen,
Thanks for viewing the shows, we're constantly trying to make this more suitable for our audience. I hate to say this but I'm not sure if this is on the radar for improvements. That is not to say it's not something to be considered...but it's not something we're doing yet. But stay tuned...we're about to roll out a lot of cool things. This may be something in the future but I can't promise. Thanks for the question!
Cordially,
Ronnie Wong
Host, ITProTV
p.s. please upvote if you've found this helpful. I'm in a contest with Don!

Next month we'll be rolling a system for our subscribers for them to track episodes they've viewed and episodes remaining, however it won't be able to track progress within an episode. It's a feature we hope to have soon but I don't have an ETA on it.
Nathan Copeland
ITProTV

Hi Louis,
That is a fantastic idea and there has been a couple episodes where one of us makes a mistake. In those episodes there is an errata added below the episode description. Thanks for calling it out and I have noted the episode. We strive to provide the most accurate information, but in this case it looks like I steered Don down the wrong path.
Nathan Copeland
ITProTV